Here at Wood Wedding Bands by Skyline Crafts, we stand behind our work 110%!
We give you a complimentary 3-month guarantee against craftsmanship/manufacture errors and defects. This does not cover abuse & misuse. This 3-month guarantee starts from the date of invoice.
Due to the nature of the business and because each ring is custom to your specifications, payment is non-refundable. Please keep in mind that we are not a factory using machines to create these rings in bulk, but rather real people making them one-by-one. With that said, we want to be sure sure you love your purchase and if there's an issue with your order, please contact us!
Our rings are not re-sizable. To avoid any issues with sizing, please don't guess or assume - be sure to visit a reputable jeweler and asked to be sized with a sizer in the width of the ring you're looking to purchase. Wider rings will fit tighter and vice versa for narrower bands. We use precise instruments to ensure we make you the size you have ordered. If a re-size is needed, we have to start all over again and make a new ring. Because of this, a sizing exchange is 50% of the cost of the original ring and you must send us the original ring. If you have any questions on sizing, please contact us prior to placing your order!
Please note that we reserve the right to use custom design orders, requests, and photographs for future listings and sales in our shop.
If you have any questions or concerns you can email us at firstname.lastname@example.org or by filling out and submitting the form here. We'll be sure to respond ASAP.